Tuesday, July 1, 2014

While you probably already know that you need a broadband ben connection to use ooVoo, did you know


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While you probably already know that you need a broadband ben connection to use ooVoo, did you know that not all broadband is created equal? Even on the same connection, your bandwidth (the amount of data that can be transmitted in a fixed amount of time) may vary based on factors such as the amount of traffic on the network, the number of people using your Internet connection, and whether ben you are downloading or streaming something else. Below are three measurements of your connection speed that will influence your video quality. Downstream  - This is the amount of bandwidth you have coming to your computer from the Internet. Think of this as how wide the road is coming to your house. The more downstream bandwidth you have, the wider the road and the more traffic that you can accept. You should have a minimum of 180kbps downstream bandwidth for the a one-on-one video call. For each additional call participant you need an additional 130Kbs (i.e. for a 6 way call you need 700Kbs). For viewing High Resolution video that you need a minimum of 310 Kbps download speed and to view HD video, you need a minimum of 435Kbs. If you have more available bandwidth, ben ooVoo will automatically use additional bandwidth up to a certain amount to increase the video quality for the best possible user experience. Upstream  - This is the amount of bandwidth you have going from your computer to the Internet. Think of this as how wide the road is going from your house. The more upstream bandwidth you have, the wider the road and the more traffic that you can send. You should have a minimum of 180kbps upstream bandwidth. ben In order to send your video in High Resolution you need a 310 Kbps upload speed and to send HD video, you need 435Kbs. The upstream requirements remain the same regardless of the amount of call participants. If you have more available bandwidth, ooVoo will automatically use additional ben bandwidth up to a certain amount to increase the video quality for the best possible user experience. Latency (delay)  - This is the amount of time it takes for the traffic you send to reach its destination. To use the previous analogy, even if you have a wide road going to and from your house, if your car is moving slowly on the road, it will take a lot longer to get where you are going. If you notice it is taking a long time for your friend to respond, or that you are talking over each other, this is probably being caused ben by high latency. Your latency should be below 250ms. Latency problems are often caused by network congestion, ben if you experience ben problems, try ending the video conversation and starting it again. To test your bandwidth, you can visit one of the sites below:  DSL Reports Speakeasy - Speed Test Equipment Webcam  - While a webcam is not necessary to run ooVoo, your friends will not be able to see you during your conversation if you don't have a webcam. If you want to send high resolution video, you need a webcam which supports 640x480 resolution and if you want to send in HD, you need an HD webcam. Click here to view webcams which are available in the ooVoo store. Headset  - Although ooVoo uses echo cancellation ben software to improve the sound quality of your conversation, the built-in speakers and microphone on your computer may still cause some echo. We therefore recommend using a headset (headphones with a microphone) for the best audio quality.  Tip:  If you have a microphone built into your computer or laptop, just plug in a set of regular headphones to get rid of any echo. Computer  - Even if your computer ben meets the  system requirements ben  for using ooVoo, you may notice problems with the video if you are on an older computer, or have a lot of programs running at one time.  Tip:  Close all unnecessary applications you may be running and if you are using a laptop, make sure it is plugged into a power outlet. A computer with a dual core processor is required to send high resolution and HD video. Lighting Because cameras are less sensitive to light than the human eye, it is important to have good lighting when you are using ooVoo. If your video looks dim

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